E-Road is a telemetric’s software used by truck companies globally. The Service module gives Fleet Managers the ability to service their fleet and ‘fight fires’, surfacing vehicles that need urgent attention.
I was tasked with enhancing the Service module, creating an experience that can be customised to suit the daily tasks of the user. Using responsive tables and a customisable workspace, we created a solution that could be applied across the whole of E-Road.
Designing with data was one of the key parts of this module, with Fleets sometimes in their thousands and complex set of moving parts. I established a method to suck in data into my designs, with elements that adapted responsively. User testing also helped us identity what was working and where we needed to strip back to common language. Concepts were presented to stakeholders in a similar structure as below, taking them on a journey of research, concept sketches through to prototype iterations.