E-Road is a telemetric’s software used by truck companies globally. The Service module gives Fleet Managers the ability to service their fleet and ‘fight fires’, surfacing vehicles that need urgent attention.
I was tasked with drastically improving the ability to add Suppliers to the system. The previous system had limited functionality to add suppliers, leaving the servicing workflow missing key information. Adding Supplier details like addresses, contact details and business types were strategically added to linkages with the service vehicle, assigning the correct supplier for the job. After adding their suppliers, they could be organised and edited in a directory. We user tested the experience and got a great response from E-Roads customers.
We followed a clear process flowing from Research, User Testing, Prototypes to U.I. design, with each ticket moving across a Jira board for sign off. I collaborated with an agile team to bring the work to life and presented my ideas and findings back to stakeholders over a number of sprints.